FAQs

Q1: How often should I get professional carpet cleaning?

Ans: Every 12-18 months for residential cleaning services, or 6 months for high-traffic areas. Our deep cleaning services remove what vacuums miss!

Q2: Can you really get rid of pet smells?

Ans: Absolutely! Our pet odour removal targets smells at the source, not just masking them. Even stubborn urine odours disappear.

Q3: Are your cleaning products safe for kids/pets?

Ans: Yes! We use green cleaning solutions that are tough on stains but gentle on families. Perfect for allergy-free cleaning.

Q4: How long does it take carpets to dry?

Ans: Typically, 4-6 hours with our professional cleaning equipment, much faster than old-school steam cleaning.

Q5: Do you clean rugs and upholstery too?

Ans: Of course! From delicate rug maintenance to upholstery cleaning, we handle all soft surfaces with care.

Q6: What sets you apart from other cleaners?

Ans: Hospital-grade carpet sanitization, same-day availability, and carpet cleaning Glen Waverley technicians who actually care about results.

Q7: Can you remove old, set-in stains?

Ans: We specialise in stain removal, even stains others say are “permanent” often come out with our advanced techniques.

Q8: Do you service businesses too?

Ans: Yes! Our commercial floor cleaning keeps offices, shops and rentals looking professional with minimal downtime.

Q9: Can you clean mattresses that have bed bugs or stains?

Ans: You bet! Our mattress cleaning Glen Waverley service tackles everything from stubborn stains to allergens. We thoroughly sanitize mattresses after treatment. Using green cleaning solutions, we remove dust mites, sweat stains, and odours, leaving your mattress fresh and hygienic.